FAQ's

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Frequently Asked Questions

We get a lot of questions around custom orthotics. Check these questions out and if your question still is not answered, head on over to our contact us page and we will be happy to help answer any questions you have.

 When you receive your SheepFeet they are made to a generic shape. You will have to take the insole out of your boot, place it on top of your SheepFeet Orthotic and trim them to your insole.  If your SheepFeet Orthotic is full length don't put your insole back in the boot.

Your SheepFeet Custom Orthotic will take between 10-15 working days, Monday-Friday not including shippings.  Please take into consideration mailing time for the impression to get to our Lab and for us to return them to you.

Production time may also vary and be longer depending on production volume. 

If your impression kit is damaged in shipping you can contact us and we will send you out a replacement. We will need photos of the damage for insurance. 

If your impression gets damaged for any reason while in your possession, you can purchase a Replacement Impression Kit at the shop and we will send it to you. 

Your SheepFeet Foot Frame Custom Orthotics should last for years.  The padding and top covers will wear out, but they can be replaced. If you hunt hard and hike a lot, we recommend having your Sheep Feetrestoredevery 1-2 years.

Your SheepFeet Foot Frame is warrantied for 2 years from normal wear and tear. Because your feet are constantly changing with age it is a good idea to get a new impression, and pair of SheepFeet after 3+ years. You need to always check for rocks under your orthotics. If a rock gets in your boot and you continuously walk on it, it will cause the Foot Frame to break and that will not be covered under the warranty.  

The Dura cover, XC2 padding, and Heel Stabilizer are warrantied for 1 year. It is a good idea to do a SheepFeet restore every 1-2 years. Due to sweat, and wear and tear, your SheepFeet can get a little gross depending on how regularly you use them. 

ABSOLUTELY!  You can wear your SheepFeet all day every day and for any activity. We recommend getting a combo package and using the half length SheepFeet to slip from shoe to shoe for your daily activities, and leave the full length SheepFeet in your hunting boots.

The majority of people do not have a problem when they try their SheepFeet for the first time but It is not uncommon for there to be a break-in period.  If this happens wear your SheepFeet for a couple of hours and take them out for a couple of hours.  (like wearing a new pair of glasses).  Your feet are getting used to the support they now have, and your muscles and ligaments are functioning properly.

Some doctors use a pre-fabricated orthotic which is sub-standard.  Here at SheepFeet your Custom Orthotic is 100% CUSTOM.  We use the highest quality materials available, to take the wear and tear caused from hard hunting.  So to answer your question YES!  But Better!

Half length is shorter and will fit in almost any shoe or boot. These can be switched from shoe to shoe quick and easy.

Full Length has padding that will extend out beyond your toes and will be a little harder to move from shoe to shoe if they are made for one specific shoe or boot. 

If you ordered Half Length then you do not need to take out the insole.  But if your boot or shoe insole has padding in the arch area it can make the SheepFeet Orthotic not sit right in the shoe.  If you feel like this is your case take the insole out and buy a flat insole that will allow your new SheepFeet Orthotic to sit in the shoe correctly.

If you ordered Full Length take the insole out to make room for your SheepFeet Orthotic. This will take the place of the insole.

We will keep the cast of your feet for 12 months.  If you would like to order another pair contact us and we can use the same cast we made your original pair from.  If it is longer than 1 year you will need to place another order.

When shipping Internationally, We cannot provide you with a return label. Because we do not ship with the specific shipping service from every country you will need to pay for return shipping of your impression kit.

By using direct mail and sending us your name, phone, and address along with a note for which giveaway you are entering yourself in. Mail can be sent to: SheepFeet, 512 W 2000 S, Orem UT 84058

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